You don’t want “okay.”
You want higher standards.
Fundamentally different approach to
ProScript delivers high quality transcribed documents in a timely
manner. Not just most of the time. All the time. The guarantee is in
Workflow management: The real secret to
ProScript assesses each dictation and routes it for processing
based on client TAT requirements, work type, and dictating physician.
It’s complex, but you get better results.
Intelligent use of voice recognition and
ProScript doesn’t shove every dictation file through voice
recognition (VR) software and hope for the best. We use VR
intelligently. We combine the voice recognition and
experienced transcriptionists to give you the lowest total
cost for the optimal TAT and highest quality.
Assign MTs to enhance quality and achieve
better load balancing
ProScript uses predictive, dynamic computer modeling to assign
transcriptions. This ensures that most of a client’s work goes to
MTs who have that client as a primary account. MTs are familiar with
your account and all its nuances. With secondary account assignments,
we also maintain a larger pool of MTs experienced with each client to
accommodate spikes in volume, vacations, illness, or other emergencies.
In this business, familiarity breeds quality.
Technology drives quality and TAT
ProScript provides a dedicated dictation system to each client at
no extra cost. It’s the fastest, easiest way for physicians to
begin dictations – and it produces the best quality voice files.
Our integrated transcription platform enhances quality and productivity
with features like the daily updated centralized drug list, place name
files for each client, and multi-sortable doctor lists to help generate
fast, accurate “cc’s.” Our clients get more accurate
documents, and their medical records staff have less work.
Near 100% ADT match rate
ProScript’s unique ADT process incorporates all patient
demographic information and insures fast and accurate ADT
matching. You get the highest accuracy possible, and superior ADT match
rates also means less work for client staff.
Comprehensive, consistent QA process
To develop and maintain a reputation for quality you must have a
quality process that is consistent. ProScript’s quality process
is consistent as well as comprehensive.
We can trace every document to the individual MT. Only editors can
leave blanks in documents, and we track MT errors in the QA process.
Our continuous learning loop means we don’t focus on penalizing
for errors. Instead, we improve and reduce the recurrence of errors
because answers and corrections go back to the MT. We fine-tune the
voice recognition system as dictators and other factors change. We
constantly improve and update databases, other technology, and
equipment. Clients get higher quality documents every time.